A virtual receptionist & call centre — est. 2016
Every call.
Answered.
Live, UK-based receptionists answer your business line in your company name — day, night, weekends — so you never lose a customer, a booking, or an emergency to voicemail again.
01Answered within 3 rings
02Live handlers, 24/7/365
03No contracts, no setup fee
What we take off your plate
The switchboard, staffed
Answering since 2016
24/7 call answering
Live, UK-based receptionists answer in your company name around the clock — weekdays, weekends, bank holidays, and the middle of the night.
CoreMessage taking & forwarding
Every caller leaves a clear, complete message. We send it to you instantly by email, SMS, or straight into your CRM — nothing gets lost on a sticky note.
CoreAppointment scheduling
We book, move, and cancel appointments directly in your calendar — Calendly, Google, Outlook, or your practice management system.
DiaryOverflow & out-of-hours cover
Your in-house team answers first. When lines are busy, closed, or on lunch, calls roll over to us automatically — your callers never hear a ring-out.
FlexibleVirtual switchboard & transfer
Calls screened, announced, and transferred to the right person on your team — wherever they are. Cold callers and sales pitches stop with us.
RoutingNew client intake
We capture every detail from first-time callers using your script and qualifying questions, so your team follows up with the full picture.
IntakeA documentary series
Inside the answering room
No stock-photo smiles at a headset wall. This is the room your calls actually land in — small teams, real desks, and someone awake at 3am.
From first call to first answer
Live within one working day
Step 01
Tell us about your business
A 20-minute onboarding call. We learn your services, your team, your FAQs, and how you like callers greeted — then we write your answering script together.
Step 02
Forward your line
Point your existing number at us — all calls, overflow only, or out-of-hours. It takes minutes, works with any provider, and you keep your number.
Step 03
We answer in your name
Live receptionists pick up within three rings, book appointments, take messages, and transfer urgent calls. You get a clear record of everything, instantly.
It’s like having a front desk that never blinks. Our patients get a person every time, and I get my evenings back.
Practice manager — dental clinic, Sheffield
Simple monthly plans
Cheaper than a hire
A full-time receptionist costs upwards of £24,000 a year — and still goes home at five. Our plans start at £49 a month, answered around the clock. Your first week is free.
Essential
For sole traders who can’t afford to miss a call.
£49per month
- 50 calls answered per month
- Message taking by email & SMS
- Mon–Sun, 7am–10pm cover
- Your own answering script
Professional
For growing teams that live on the phone.
£119per month
- 200 calls answered per month
- True 24/7/365 answering
- Appointment scheduling included
- Call transfer & switchboard
- CRM & calendar integration
Bureau
A full front desk for busy practices and firms.
£249per month
- 500 calls answered per month
- Everything in Professional
- New client intake & qualifying
- Dedicated team of handlers
- Monthly call reporting
All plans monthly rolling — no setup fee, no contract, cancel anytime.
Before you ask
Straight answers
Anything else on your mind? Call us — fittingly, a real person will pick up.
Ready when your phone rings
Never miss
another caller
Ring us for a chat about your call volume, or email and we’ll ring you back within the hour during office time. Your first week of answering is on us.